Frequently Asked Questions (FAQs)


What type of evaluation do I need? I'm confused!

What types of assessment do you offer?

Developmental, autism, psychological, neuropsychological, and psychoeducational testing

All team members are fully licensed or have completed all professional training requirements. We won't use your children as practice cases with trainees. We have done this before and we can help.

Leave that to us! We do it all, so we can complete the type of assessment you need to figure out what's going on and what steps will help you get to a better place. Part of the initial steps is to determine what services you need and then to pair you with the psychologist on staff that is the best match.

Do you offer testing in multiple languages?

Yes! In English and in Spanish

Are all of your staff fully licensed? Do I have to work with a trainee or intern?

Who do you offer services to?

Insurance and Billing 

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  • ​As of January 1, 2022, all providers will be out of network with all insurance companies.

  • Some of the services at Kids BRAIN are not billable to insurance, but other services (like assessment) are. We will be happy to file all insurance claims on your behalf. This means we will send paperwork in for you, with all the numbers needed for the insurance company to process the claim. This will be through your out of network benefits. This is offered as a courtesy to save you some time and hassle in dealing with your insurance company.

  • All fees are due prior to completion of your first appointment for executive function trainings services. For testing and consultation services, you will receive an invoice after testing or consultation is complete. Payment in full is required before you will receive your written report or consultation summary. After processing through your insurance company, if your account has a credit, you will be refunded that portion of your payment back.

  • You are welcome to use your Health Savings or Flexible Spending accounts.

  • You will know exactly how much you will owe before you get started, and will not pay a penny more than is quoted.​

  • We don’t contact your insurance plan to check on your specific plan structure and details (since we aren’t in network) but we do want you to know what to ask if you choose to do so. See some questions below to help you with this conversation if you decide to reach out to your insurance company for more information.


”I would like to verify eligibility and benefits for Outpatient Mental Health Services under my plan”
“I need to confirm the following CPT codes…90791, 96136, 96137, 96132, 96133 are allowable for my plan”
“I want to confirm whether there is a visit limitation or authorization required for any of these services when working with an out of network provider”
“What will I pay for these services with an out of network provider?”
“Do I have a remaining balance on my out of network deductible? How much?”
“Is there a co-pay or co-insurance after the deductible is met? How much is it?”
“What is my out of pocket maximum?”
“When did this policy begin and when will it end?”
“Can you please provide me with your name and a call reference number?”


Children birth to 19 years 

Why does it cost more to use your services? I can get an assessment cheaper someplace else.

This is true. There are lots of providers who offer testing and evaluation services. However, we are firm believers in "you get what you pay for." Our team costs more because we provide more. Consultation and assessment are only the first step and that is where others stop. Our job is to build an intervention plan that gives you step by step instructions on how positive change can happen and to guide you down that road. Talk to teachers? Work as part of a team to make an education plan? Consult with your doctor, psychiatrist, counselor, mother, and nanny? Fight with the school about what your child's rights are? Teach you the skills to be an awesome parent? Work with your child to grow new skills? Keep in regular contact so you have support along the way? YEP! We do that. We will help you figure out what is going on, what you need to do to help your child and family thrive, and will walk with you along the way to ensure that you get to where you want to be.